Terms of Service

Last Updated: May 2026

1. Overview

This website is operated by MSV Lifestyle Studio under the brand name Neigh Neigh. By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms of Service and applicable laws of India.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian, and are capable of entering into a legally binding contract under the Indian Contract Act, 1872.

3. Products

All products are subject to availability. MSV Lifestyle Studio reserves the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

4. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.

MSV Lifestyle Studio reserves the right to revise pricing or product information without prior notice.

5. Orders & Payments

By placing an order, you agree to provide current, complete, and accurate information.

Payments are securely processed through Razorpay. Orders shall be deemed confirmed only upon successful payment authorization.

MSV Lifestyle Studio reserves the right to refuse or cancel any order suspected of fraudulent or unauthorized activity.

6. Shipping

Neigh Neigh currently offers shipping across India with an estimated delivery timeline of 5–8 working days.

Delivery timelines are indicative and may vary due to operational or logistics-related factors beyond our control.

7. Returns & Exchanges

Please refer to our Return & Exchange Policy for details regarding cancellations, damaged products, and order-related concerns.

Unless otherwise stated, all sales are final.

8. Intellectual Property

All content on this website, including but not limited to logos, graphics, images, product designs, text, and branding, is the intellectual property of MSV Lifestyle Studio and is protected under applicable Indian copyright and trademark laws.

Unauthorized reproduction, copying, or commercial use is strictly prohibited.

9. Limitation of Liability

MSV Lifestyle Studio shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or products sold under the Neigh Neigh brand.

Our maximum liability, if any, shall not exceed the amount paid by the customer for the relevant order.

10. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

11. Contact Us

For any queries or support requests, please contact us at:

Email: shop@neighneigh.co.in